Internal communications has proved its worth during the pandemic, and many (but sadly not all) comms teams are riding high. Where it’s possible, teams are now turning their attention to the road ahead, a road filled with an unprecedented degree of comms complexity.
With the arrival of Microsoft 365, Workplace by Facebook, Slack and a whole crop of employee apps, we now have more internal comms channels not less. What’s needed is a clear way forward.
Source: A Digital Maturity Model for Internal Communications