The tone and complexion of business conversations have changed a great deal in just a few short months. The overriding theme of many discussions is now operational efficiency, reducing debt overhead and increasing revenue.
At the same time, outside and perhaps unanticipated forces are weighing on organizations to revisit their digital efforts.Businesses that rated their digital maturity highly at the end of last year received a jolt with the meteoric rise of conversational AI platforms like ChatGPT. The digital goalposts have shifted. All of a sudden, it became clear that no one was quite as advanced as they might have believed.
Source: Automation Is Coming. Your Teams Should Be Prepared.