Why You Shouldn’t Treat Your Taxonomy as an Afterthought

Why You Shouldn’t Treat Your Taxonomy as an Afterthought

Within organizations, taxonomies get complex very quickly — especially as we develop different functional viewpoints, adding industry terminology, process and technology terms, and even the words our customers use. I recently completed a taxonomy rationalization project where I uncovered over 2,700 words employees used to describe or label various products and activities. Only 3% were commonly used by more than one functional group.

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